Sandra Lawes MBA DipM DTM
Public Speaking Coach

Telephone:  01582 486917)

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Privacy Policy

Privacy Policy

This privacy policy sets out how I use and protect any information that you give me when using my website:

I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information - such as your name and e-mail address - you can be assured that it will only be used in accordance with this privacy statement.

I do update this Policy from time to time so please do review this Policy regularly. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2015.

What I collect 

In running and maintaining our website, I may collect and process the following data about you:

  • Information about your use of my site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data
  • Information provided voluntarily by you. For example, when you register your name and e-mail address for information or make a purchase 
  • Information that you provide when you communicate with me by any means

What I do with the information I gather

I need this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • I may use the information to improve my products and services
  • I may periodically send promotional email about new services, products, special offers or other information which I think you may find interesting using the email address which you have provided
  • From time to time, I may also use your information to contact you for market research purposes
  • I may use the information to customise the website according to your interests.


I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online. 

How I use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and how you use the website. This can allow the website to respond to you as an individual and tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs.

Overall, cookies help me provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

My website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave my site, you should note that we do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to my using your personal information for direct marketing purposes, you may change your mind at any time and restrict the collection or use of your personal information in the following ways:

Unsubscribe yourself directly from within any marketing email I may send you

Email me your request at

I will not sell, distribute or lease your personal information to third parties unless I have your permission or am required by law to do so. 

You may request details of personal information which I hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 6 Holly Farm Close, Caddington, Luton, Bedfordshire, LU1 4ET.

If you believe that any information I am holding on you is incorrect or incomplete, please write to or email me as soon as possible, at the above addresses. I will promptly correct any information found to be incorrect.